28 June, 2021

All you need to know about digital patient engagement

By: Omar Abdulhafiz

Tablet with a Healthcare app interface.
In a previous article, we talked about the future of telemedicine as a rising trend due to the difficulties brought about by the COVID-19 crisis. We discussed several real-life cases where telemedicine truly played a vital role in protecting the sustainability of healthcare services amidst the hard and delicate circumstances caused by the pandemic.

Yet after tackling the curious case of telemedicine in particular, let us take a step back and talk about the concept of digital patient engagement as a whole. Thus in this article, we will be answering the following questions:
  • What exactly is digital patient engagement?
  • How can we improve it?
  • What are the tools that can help doctors in boosting their patients’ overall engagement in their healthcare process?
So, without further ado, let’s get to it.

21 June, 2021

Where does Telemedicine stand after the COVID outbreak?

By: Omar Abdul-Hafiz

Doctor prescribing medications to patient over the Internet.
There is no question that 2020 was an extraordinary year in all facets of life, and most remarkably in the healthcare sector. One major challenge that faced the world during those difficult times was maintaining adequate and smooth access to healthcare services while at the same time maintaining sufficient social distancing. One of the major ways that this was achieved was through the fast emerging trend of Telemedicine.

Telemedicine, despite its limitations, has indeed proven quite useful in maintaining continuous communication between doctors and their patients, especially for cases that required routine check-ups.

But before we go further into the discussion, let us first differentiate between Telemedicine and Telehealth as these two terms often get mixed up.

14 June, 2021

4 essential ways to keep yourself safe online

By: Lana Bawaneh

cybersecurity - internet security
Due to the COVID-19 pandemic, the use of technology and the Internet has become even more essential. Almost everyone is now using the Internet and digital technologies. A lot of people, regardless of their age group and occupation, use the Internet to study, interact, work, shop, and perform almost all of their everyday duties and responsibilities. Technology and Internet coverage are developing very rapidly to fulfill people needs and this huge demand. And while it has a lot of advantages, it also has some risks and disadvantages. Technology, for example, can create dependencies, disconnect people socially, reduce human physical activities, and may expose the privacy and security of data.

07 June, 2021

How does gamification improve learning? 3 simple ways

By: Omar Abdul-Hafiz
teacher-student interaction
Designed by Freepik

The 21st of April this year marked the 239th birthday of the renowned German educator and pedagogue, Friedrich Fröbel. Perhaps the most remarkable contribution made by Fröbel was the invention of the kindergarten where nowadays many of us drop off our kids on our way to work.

But what exactly do kids do at the kindergarten? Learn the alphabet? Sing? Meet new friends?

Probably a combination of those things, and more. But there’s this one main ingredient that makes the kindergarten what it is. It’s called… fun! As simple as that. According to Fröbel, “Play is the highest expression of human development in childhood for it alone is the free expression of what is in a child's soul.”

About ESKADENIA Software

ESKADENIA® Software is a three-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecom, Insurance, Enterprise, Education, Healthcare, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. For more information, visit, or contact us at