script

13 August, 2020

6 major features to look for in a telecom product catalog management system

By: Omar Abdul-Hafiz

What is the first thing that catches your attention when you set down at a comfy table in a fancy restaurant? Is it the silky table cloth? That big beautiful chandelier in the middle of the dining hall? Perhaps. Yet despite the importance of these items and the beauty and prestige they bring to the place, there is something more essential than all of these things. It’s the menu. 

Naturally, the menu is the most vital element in any decent restaurant. Being the primary interface that presents the restaurant’s products to the customer, creating and perfecting the menu is an essential process. It needs to be consistent and appealing so that it intrigues customers’ appetite.

10 August, 2020

6 essential points to consider when choosing a BSS suite for your business

By: Omar Abdul-Hafiz

The telecommunications industry is one of the biggest and most competitive sectors in the world today. It is characterized by a complex and interwoven grid of providers and business partners that all contribute to the overall value of the final product. In other words, instead of the traditional value chain, we are now looking at something more of a value fabric.

In light of this, a plethora of factors go into running a thriving and successful telecom business, and talking about them all could go on almost ad infinitum. But perhaps one of the most important elements of success in telecom would be implementing a powerful BSS software suite that best caters to the specific needs of your telecom enterprise.

06 August, 2020

The 5 Must Have Software Systems in Every Organization

By: Lana Bawa'neh

There is no doubt that technology is a key factor in almost every business nowadays. Not only in businesses, but it has made our lives much easier than ever before. Technology has been and will continue to be an essential part of our lives. 

These days, a lot of organizations and companies are investing in advanced software systems to get their work done quicker with higher efficiency. These tools were made to stimulate growth and make businesses more competitive.

In this day and age, these companies depend greatly on these software systems and it’s becoming more and more uncommon to be seen not using them. So, whether you are starting a new business or you already have one, software tools are the way to go. In fact, there are some must-have software systems that you need to have in your organization to bring out the best for your business.

03 August, 2020

Why you should use a digital wallet

By: Ola Azzouqa

By now, you have probably heard about new payment methods such as e-payments and digital wallets. Digital wallets allow users to make quick payments using their mobile devices, where they can store their payment information in one convenient place, that is their digital wallet.

This payment method has been gaining popularity in the past few years. It represents a shift in payment methods for goods and services away from traditional cash and cards towards a digitalised payment method.


So, what is a digital wallet? 

Investopedia defines a digital wallet as a software-based system that securely stores users' payment information and passwords for numerous payment methods and websites. By using a digital wallet, users can complete purchases easily and quickly with near-field communications technology.

30 July, 2020

How to make work meetings actually productive

By: Cesilia Faustina

For all the employees out there, I’m sure we can agree that meetings are not the most fun activity there is. A lot of the time, meetings end up mundane and essentially a waste of one’s time; not saying that all meetings are a waste of time, but many employers tend to depend on meetings too much with very little results.

Sometimes, employers need to take a step back and ask the question, “is it worth it?” Meetings have become the culture in corporate spaces now, but many tend to forget that sometimes, some things don’t require meetings. Now, I’m not saying we should get rid of meetings altogether, as I know that meetings are needed and can be quite useful when applicable, but employers definitely need to review their meeting usage, especially during the era of COVID-19 and working-from-home.

28 July, 2020

Save Earth for a better future

By: Rinad Hammoud

Have you ever asked yourself how are we over-consuming natural resources or why it is important to protect our home planet?

Earth is our home, it is what we need to survive, thrive, and develop. Earth’s nature provides us with all the essential factors that we need to be alive, including water, land, forests, oil, rocks, soils, fuels, animals, minerals, air, and others.

Tapping into the supply of Earth’s natural resources (renewable and non-renewable resources) is the basis of our life; we use all these resources to support our every day activities by producing food, buildings, energy, goods, vehicles, plastic, and other life necessities.

27 July, 2020

Education in the time of Corona: What lessons can we learn?

By: Omar Abdul-Hafiz

If you had the impression that the title of this article faintly resonates with that of the famous Gabriel García Márquez novel “Love in the Time of Cholera”, then you are correct. After all, the dramatic impact that the coronavirus pandemic had brought on the world in virtually all facets of life is nothing short of a drama itself.

But one particular aspect that was especially affected by the coronavirus pandemic is education. According to UNESCO estimates, as of March 2020, over 90 percent of the world’s students were already forced to stay home. And that was only two months after coronavirus had spread in China. So, what does this all mean for the future of education as we know it?

23 July, 2020

The top 5 in-demand soft and hard skills in the market today

By: Omar Abdul-Hafiz

In the wake of the global coronavirus ordeal, the job market has witnessed some dramatic changes. For one thing, there is an ongoing debate about whether working from home will continue to be relevant after the pandemic. This, in turn, raises the question: what skills are most relevant for staying competitive in today’s turbulent job market?

In this article, I have compiled a list of 10 skills (soft and hard) that are highly demanded by employers today. And while I agree that there many more skills to consider, the ones mentioned here should hopefully give you an idea of what employers are looking for nowadays.

20 July, 2020

Can technology really help with student affairs?

By: Cesilia Faustina

All this talk about technology is getting more real than ever. With a pandemic in our midst, everybody is now keen to give technological solutions a chance. As one of the best options we have right now, many sectors are now implementing tech options when it comes to operations, one of which includes the education sector.

Once back-to-school becomes a thing again, many people are wondering how exactly the learning process will be like? We can only expect the help of technology and a blended learning appeal to be adopted, but one question remains, which is how effective will it be for the students?

16 July, 2020

How blended learning will change our education system

By: Cesilia Faustina

Since the start of coronavirus and with a pandemic in our midst, we have constantly been becoming more aware of the presence of online learning and the use of technology to practice social distancing. As more schools are conducting online classes, educational institutions are depending on these types of methods to help them get through times of uncertainty.

Now, with people trying to adopt the new normal, many schools and other education institutes are gathering methods to ready their students for the year or semesters. There has been constant talk about adopting a blended learning style in dealing with the new normal, so will this be it? Are we forced to live in a world where blended learning is the new normal?

13 July, 2020

What can HRM systems do for educational institutions?

By: Omar Abdul-Hafiz

HR in education
In the education sector, much like in every other sector, the importance of maintaining a competent and well-qualified workforce cannot be emphasized enough. And to achieve this, it’s essential to provide your HR personnel with a powerful and comprehensive system to help them manage all these responsibilities to the best of their ability.

In this article, we are going to shed some light on the main merits a good Human Resources Management System (HRMS) can bring to your school or educational facility.

Hiring & recruitment

Hiring highly qualified academic staff can be a daunting task especially in big institutions, but it doesn’t have to be that way.

09 July, 2020

How not to hate your job

By Cesilia Faustina

The everyday nine-to-five job is a blessing and a curse. Let us be honest, as happy as we are to get a job, employment also comes with hours of agony and complaints. Plenty of jobs, from office ones to retail and hospitality can come with mental health challenges, but it does not mean we should just drop it right away. It’s very common for us to experience immense pressures from the workplace, so much so we may end up with a lot of stress and mental health problems, and hey, this is normal, we are all humans after all.

As humans, we live in a society where we need to make a living to survive and nine-to-five work hours is almost a must. Yes, it does seem like we are stuck in a never-ending loop of routines and boredom, but before you go setting buildings on fire, what if I told you there are ways to make the mundane job cycle a little bit more interesting?

06 July, 2020

How to improve your patient experience by having everything digitalized & connected!

By Lana Bawaneh

Many, if not all of us, have experienced the hassles of going to hospitals or medical centres. The healthcare sector is one of the most complicated sectors because it has a lot of departments or entities that are related to each other; when describing the healthcare sector, we are talking about a hospital, medical centre, clinic, polyclinic, pharmacy, lab, radiology, or it could be a combination of some or all of them.

It is very important to develop software applications or systems that support healthcare services to provide the best medical treatment. The problem here is that some of the medical institutions have one or few of their entities switched to digital processes, while the other entities are still handling their processes manually.

02 July, 2020

The impacts of medical coding on healthcare systems

By Cesilia Faustina

Medical coding is a crucial part of the healthcare billing system. It works to ensure that the whole billing process is accurate, and reimbursements are taken care of.

Thanks to the handy tool that is medical coding, hospitals and other healthcare institutions can easily exchange data and accurately create insurance claims and bills for patients. In fact, medical codes are extremely needed in order to successfully provide the right services.

It starts with taking a description of the disease, injury, etc. and then transforming them into numeric or alphanumeric codes to accurately describe the diagnosis. So, these symbols are very important to uphold, especially when it comes to digitalization.

01 July, 2020

5 factors encouraging pharmacies to utilize pharmacy information systems

By Omar Abdul-Hafiz

Generally speaking, Healthcare Information Systems have brought numerous benefits to the healthcare sector. From streamlined data analytics to cost control, these systems turn all the operations that were once manual and time-consuming into automated and fully organized hassle-free procedures.

But more specifically, let us talk a little about Pharmacy Information Systems. According to experts, Pharmacy Information Systems (PIS) have been highly effective in facilitating pharmacists’ tasks in managing the medication process.

29 June, 2020

What to expect from healthcare technology in these current times

By Cesilia Faustina

Since the start of the COVID-19 pandemic, there has been huge pressure on the healthcare sector to handle huge intakes of patients and demands for healthcare products and services. This obviously has not been easy for healthcare providers, hospitals in particular, but it has shown some great utilization for the health tech sector though.

The coronavirus is changing the way we understand the world, and the way healthcare is operating. Society is coming to terms with the fact that coronavirus is here to stay and are slowly adapting to the new normal. One prominent way communities are handling this new normal is with the implementation of technology.

25 June, 2020

Everything you need to know about handling patients' information

By Omar Abdul-Hafiz

The healthcare landscape has witnessed dramatic changes and developments throughout the decades on all levels. For example, going back about 6 to 7 decades ago, there was almost no way to identify the sex of an embryo before it was born. The mere idea of actually “seeing” that embryo grow from a wee 0.13-inch sized fetus in its 5th week to a near fully-grown baby in the final weeks of pregnancy was, back then, a thing of science fiction. Fast-forward to the ’80s, however, this started to become very possible with the widespread of ultrasound devices.

But the development doesn’t simply stop here, as it extends to every other aspect of the healthcare sector, most notably in the way we now handle patients’ medical data.

24 June, 2020

Emerging digital trends in clinical software

By Cesilia Faustina

In 2020, the healthcare sector is expected to face new profound challenges and trends. Fuelled by advancements in the digital health sector, digital transformation is surely going to be a major foundation for delivering a personalized future.

This will give way for the healthcare sector to be more innovative while promoting greater collaboration and coming up with cheaper and more direct tools for clinicians.

22 June, 2020

The future of HIS and what you need to know

By Cesilia Faustina

Hospital Information System, also known as HIS, has become an important part of hospitals today with many healthcare providers adopting HIS as an important mean to establish efficiency.

HIS itself is a data system used to manage associated hospital activities, such as finance, administration, planning, and documentation. It functions as a centralized platform where all data about patients, doctors, staff, and any hospital-related information are stored and collected.

This system has made it easier for hospitals to function in a more productive manner, limiting the amount of errors and achieving speedier results in the process. The rising demands for healthcare nowadays have made it impossible to manage overwhelming amounts of data through manual processes, which is why HIS has become an integral part of the way hospitals function.

18 June, 2020

Top 5 healthcare technology that's changed the game

By Cesilia Faustina

Within the last decade, we have seen great developments in the healthcare sector. The rise of demands and changes in the industry has led to an evolution in healthcare workflows. This evolution lays in the power of technology. Technological developments have changed the game for healthcare providers all over the world. From becoming a painstaking manual hassle to a fast-paced insurance-ready process.

Thanks to the rise of healthcare technology and smartphones we now see improved innovation for the sector, where patients are not limited to in-house consultation anymore, but can even receive medical advice from the comforts of their homes, something extremely useful for today’s new normal.

17 June, 2020

How to get your business back on track after COVID-19

By Omar Abdul-Hafiz

After nearly three months of tight measures against the spread of the coronavirus disease, many countries around the world are starting to bring things back to normal at a slow and cautious pace.

In the aftermath of the global coronavirus tragedy, many businesses, big and small, are faced with an urgent need to re-think many of their long-standing plans and strategies.


Assess the damage

The first step to take right after a crisis is to look and assess the damage it has inflicted upon your business, and this damage can take many forms. To put it simply, this article will focus on two major points as far as damage assessment is concerned.

15 June, 2020

Why healthcare integration is the future of hospital operation

By Cesilia Faustina

The healthcare industry is changing. As we are faced with more and more demands from patients and the healthcare environment itself, things are getting both complicated and difficult. How exactly is somebody supposed to manage different healthcare spending, limited resources and provide great patient care? The answer is, you can’t, not without some innovation at least.

With the talks of flying cars and robot assistants, it is no surprise that the next solution for many healthcare providers includes the use of hospital information systems. 

11 June, 2020

Where manufacturers are headed in light of uncertainty

By Cesilia Faustina

manufacturer
Coronavirus has caused great disruption towards global manufacturing and supply chain. Since the start of it all, it has continued to challenge the path our economy is headed towards and witnessing permanent change for our global economy.

This is not a new thing, however; our world has undergone major changes in light of a crisis for years. The Great Depression redefined the way our economy worked and has since affected people impacted until today. World War II also created a major shift in the way manufacturing and the economy worked; many people went unemployed and were forced to shift to different industries, while manufacturing became a powerhouse industry to provide for the war.

08 June, 2020

The significant role of HR systems in business

By: Lana Bawaneh

HR systems
We all agree that Human Resources is one of the most essential and critical functions of every company. For some people, HR is all about managing employees only, but as it turns out, that they have so many responsibilities that require qualified people and advanced tools to be performed successfully.

I actually don’t have deep knowledge in HR management and their exact tasks, but the things I know were enough to make me write this article and to appreciate the important role of the HR in companies. One of the things that encouraged me to create this article is that many people focus on the achievements of the operational or technical departments in making the business up and running.

04 June, 2020

Business Expenses to Reconsider in the Wake of COVID-19

By: Drew Page 

business expenses
In light of the global pandemic, the economic landscape is changing for nearly every industry and it’s essential business leaders act swiftly and diligently in order to survive the recession.

No matter what industry your business serves, whether it’s insurance, healthcare, or education, disruption has rippled through them all. From uncertain claim coverage regarding coronavirus, a freeze in elective healthcare, to campus closures, we’ve all had to adapt.

The strategic actions taken by business owners and operators during this time will determine the future of their companies.

01 June, 2020

How to choose a Document Management System that suits your business

By: Lana Bawnaeh 

Let’s look back at how organizations used to keep everything related to their businesses documented and archived before having a Document Management System.

Back in the days, documents were generated using printers which consumed a lot of time and effort, not to mention the number of papers wasted in the process. Keeping all of these documents and papers physically stored in storage areas used to cost companies large sums of money. Depending on the nature of documents, some of them are considered very critical. Furthermore, there was usually a storage plan implemented to keep them off-site rather than in-house.

26 May, 2020

What to expect from the office post-lockdown

By: Cesilia Faustina

office
As more and more countries are easing their coronavirus lockdown, we are witnessing increasing number of offices opening again. Some implementing full precautionary work-from-office days, while others are still being extra careful by limiting the number of office days for employees. Either way, businesses are trying to get back to the office routine, however, this is easier said than done.

We surely cannot expect everyone to simply go back to their past lives right away, not only will it take time again, but coronavirus is still on the loose and companies still need to take precautionary actions.

21 May, 2020

Balancing spending during the pandemic

By: Cesilia Faustina

Since the start of the COVID-19 pandemic, the economy has been on thin ice all over the world. While some are adapting to online workspaces, some are greatly struggling with unemployment and the need to continue working despite the risks. It is clear that COVID-19 is showcasing some clear winners and losers in the industry spectrum.

Companies that focused on marketing products online are soaring compared to those who don’t. Other than that, digital communication tools like Zoom and online food delivery services are also increasing. According to data from Avalara, since the start of the pandemic there has been a decrease for items unnecessary to everyday life and there was a huge increase in survival, hobbies and home entertainment supplies.

18 May, 2020

Tips for unemployment and career change in uncertain times

By: Cesilia Faustina

man lost his jobFaced with uncertainty, many businesses are having to let go of employees, while others are shutting down; many people are at a cross path as to what to do about their futures. The rise of COVID-19 has made a huge gap in the economy, with many industries unable to operate and businesses coming to a halt. People that were looking for jobs are now having an even harder time, and those that have to halt their operations are looking for some career changes.

In America alone, 4.4 million people filed for unemployment insurance due to the coronavirus not too long ago, while other countries are also going through the same problems. S&P Global has also stated that job losses in the Asia Pacific could double to the virus.

14 May, 2020

How are Human Resources personnel coping with the Coronavirus situation?

By: Omar Abdul-Hafiz

Back in January, when the true magnitude of the coronavirus pandemic was still unclear, HR managers were merely concerned about how to protect staff as they came to the office or attended corporate events.  But as weeks unfolded, they found themselves racing against time to plan and implement a swift work-from-home transition to keep the flow of work from falling apart. So how have been the HR teams coping with the urgency of this whole situation?


Uncharted waters

The rapid unfolding of events has revealed that companies around the world are facing a challenge in adaptability unlike any other they faced before, and hardly anyone could have accounted for it at an early stage.

11 May, 2020

COVID-19: The new normal of education

By: Cesilia Faustina

Around the month of February, schools around the world started to shut down since the start of the coronavirus pandemic. Most countries were in unison about the decision to stop gathering kids in a communal space, however, many were not sure about the impacts towards the education system.

As soon as the COVID-19 took place, it was obvious that closing schools was the right action, however, shutting education institutions is not something any country could afford to do on a prolonged basis. Courses eventually continued to be given through online conference calls and many education institutions are depending on the use of education software.

07 May, 2020

Working from home vs. working at the office: Which is better for your business?

By: Omar Abdul-Hafiz

The recent predicament with the outbreak of the coronavirus has created nothing short of an earthquake in the business landscape worldwide. One major aspect of this shockwave was the sudden urgent need to keep the flow of work going while still adhering to the safety measures necessary to counter the spread of the pandemic. And none of these efforts would have been effective without the option to switch to remote work as an urgent alternative to the traditional office-based model of work.

And if there’s one thing this has taught us, it’s that the current status quo that we have lived comfortably with for years can, and will, be disrupted in a matter of a few weeks. As such, working at an office became a no-option for a large number of enterprises around the world, and working from home became the one and only way to keep work going.

04 May, 2020

5 ways the Cloud is transforming the education sector

By: Cesilia Faustina

cloud education
Schools and higher education have gone through many changes throughout the years. Now change is even more prominent with a new change of lifestyle. As years have passed, we have witnessed an increased rate of blended learning across various educational institutions, which have created greater demands for education technology.

This change, especially with the world going through lockdown, has led for the demand of online education and Cloud computing in the education sector. More than ever now, I think it is safe to say that the Cloud is something highly needed in the midst of the corona outbreak. Corona aside though, the Cloud has been a worthy tool way before online education became cool.

27 April, 2020

7 ways digital education is changing classrooms

By: Cesilia Faustina

digital educationCOVID-19 or not, there’s no point in denying that digitalization is the future. We all live in a world where technology is slowly becoming our new overlords, and everyday activities tend to involve technology these days. The education sector is one great example of this.

Bureaucrats have long been criticized for not doing enough with the education system. From lack of equality to a bureaucratic system, there are tons to criticize about the way things are done. In the US, critics of public education argue that schools completely run on bureaucracy with many public education being tied to so many stakeholders, ergo, insufficiently distribute education to all students. Even one of the countries with some of the best education systems, such as Finland, is being criticised.

23 April, 2020

Distance learning efforts in the GCC education sector

By: Omar Abdul-Hafiz

eLearning in the GCC region The global coronavirus outbreak and the shift towards social distancing have posed very serious challenges on several levels. These challenges have sent the education sector across the globe racing to find solutions to cope with the urgent need for the distance learning alternative. In the UAE, for instance, plans to switch to distance learning were carried out from as early as the first week of March. It began with a swift closure of schools and universities which was issued across the country, then studies continued remotely. Following that, the possibility of extending the distance learning period hung in the air until it was confirmed on the 30th of March that it will continue until June.

20 April, 2020

How does the Student Information System (SIS) facilitate the education process?

By: Omar Abdul-Hafiz

Education, like all other sectors, has been influenced greatly by the emergence and advancement of information technology. And this has not been the case through the past 10 or so years only. In fact, this influence goes way further back than that.

One such old example of this influence was in 1988 when Automate The Schools (ATS), a K-12 student information system, was implemented across all of New York City’s public schools. It has been in use ever since. The system was written using the Computer Corporation of America’s (CCA) Model 204 database management software, and it facilitated the administration of over 1 million students in NYC’s public schools.

16 April, 2020

How creativity can help combat anxiety in times of corona

By: Cesilia Faustina

I’m sure right about now people are sick of being under quarantine, stress is mounting, anxieties are rising, people feel like they are basically losing their minds. It is a normal feeling to have and one that is highly expected during these times. So, the question is, what are we supposed to do?

There surely have been plenty of talk about the importance of mental health during quarantine and rightfully so, I’m sure I am speaking for everyone when I say, our mental health is deteriorating. Being social creatures, it is not easy to continue a life of virtual interaction, which is why doing something just for yourself may be the key.


The power of creativity

Creative activities are known to be a buffer for anxiety, and it seems like a great solution to battle the rising amount of stress of being alone, uncertainty of income, fear of being sick and more.

13 April, 2020

Digital education: a solution for education in times of crisis

By: Cesilia Faustina

digital educationIn the midst of a pandemic, more institutions are turning to online education to ensure that students can still continue their education like normal. This has been a major concern ever since quarantine all over the world started taking place. Most schools are now shut down and parents are concern about their children’s future.

The situation doesn’t stop educational institutions though. Many institutions are already starting to utilize technology to support their teaching programs even before the coronavirus wave started, and now that we’re here, people are looking at digital technology as the main tool for education distribution.

08 April, 2020

How education management information systems (EMIS) can enhance the educational process

By: Omar Abdul-Hafiz

It goes without saying that education is the cornerstone of any nation’s growth, welfare and prosperity. And as the world shifts towards a more and more digitalized and technology-driven way of life, the need for newer, more innovative methods of education management rises. And this is where information and communications technology comes to the rescue.

Information technology has been playing a critical role in streamlining routine tasks and procedures that used to be highly demanding and time-consuming.

02 April, 2020

Learning Management Systems, a must-have for the future of youth education

By: Cesilia Faustina

learning management systems
The education realm has always been a topic of debate. Conflicts of what is considered good education on top of the nightmare of student loans and price hikes will always be a recurring issue in society. So yes, the education sector does have some issues, that said though, there has been a major shift in the way people are viewing the education process and methods. I am referring to the rise of the digital sector.

31 March, 2020

The benefits of the blended learning method and how a Learning Management System (LMS) can improve it

By: Omar Abdul-Hafiz

education management
The concept of blended learning has become a widely acclaimed trend in the global education sector over the past few years. The idea of ‘blending’ together a formula of traditional learning with a touch of modern technology has been appreciated among education professionals the world over. And one of the best things about blended learning is that it applies not only for elementary school education, but can work just as well in the higher education sector.

But in order to put together a successful Blended Learning environment, there needs to be a suitable digital platform that works as a link between the traditional classroom and the digitalized learning experience. And this is where Learning Management Systems (LMS) can be of great help.

26 March, 2020

How technology is becoming more important than ever in times of a pandemic

By: Cesilia Faustina

In times of the coronavirus pandemic, could technology be the answer? As more and more countries are going on lockdown and we are all forced to stay in self-quarantine, we may be facing a new era of world order.

Since the self-quarantine started, hands down, it was no easy task. I constantly have an overwhelming desire to constantly sleep, eat and binge-watch, however, that wasn’t the only case. I also managed to build a closer relationship with my sister, become more productive with my writing and was actively trying to have a social life.

23 March, 2020

The three main aspects of working from home and what to do about them


By: Omar Abdul-Hafiz

In a time of social distancing amid the current spread of the Coronavirus (COVID-19), there are three major aspects to think about as far as working from home is concerned: Staying healthy, staying productive, and maintaining your cybersecurity.

Let's take a look at each one of them in some detail.

Staying healthy


In working from home, as in virtually every other endeavour you take on in your life, you have to take care of number one first, yourself. Unless you keep your body healthy, illness-free, and comfortable, any further discussion of how to be productive at work is futile. For that reason, staying healthy is undisputedly your top priority regardless of anything else.

19 March, 2020

Why we should be talking about business continuity planning more than ever now

By: Cesilia Faustina

business continuityIn times of the Coronavirus, many businesses are forced to work remotely, if not shut down completely. This situation is taking a toll on many industries and the economy. It is important in times like these that companies prepare themselves for what’s to come, not only during such outbreaks but also afterwards.

This is where business continuity planning (BCP) comes in. BCP is very crucial in these times, and whether you are a small business or big corporate company, you need to be prepared and aware.

10 March, 2020

Enterprise Systems: Transforming the way of business

By: Lotfi Al-Sarori

Businesses today are more advanced than ever. Successful organizations run on complex interrelated operations and perform a multitude of daily transactions generating tons of data. Diverse business processes work coherently and efficiently to generate desired results. Teams from various branches, business units, and departments coordinate together to operate an effective organization and achieve mutual goals and objectives. Business operations span several organizations relating businesses to their suppliers, customers and more.  One distinctive aspect of such productive organizations is the use of comprehensive and integrated enterprise systems.

04 March, 2020

Digital trends are affecting the way manufacturers conduct business

By: Cesilia Faustina

The rise of digital transformation is affecting the way manufacturers are running businesses. What used to be a clear-cut method of conducting business is now filled with uncertainty, especially when it comes to industrial manufacturers. We are witnessing more complex projects, multiple product lines and large industrial facilities that are already hard to navigate by itself, however, imagine having to manage it through increasing demands and competition.

The manufacturing industry can no longer depend on avoiding multiple obstacles through traditional means, too much is at stake for their business. This is why most manufacturing companies are now moving towards digital solutions to help them achieve greater efficiency. Production transparency is now being achieved through digitalization and innovative technologies. A survey conducted by PwC showed that 72 percent of manufacturing companies are drastically increasing their level of digitization and expected to be ranked as digitally advanced by 2020.

27 February, 2020

Towards a customer-centric business strategy

By: Omar Abdul-Hafiz


In the world of business, products have always been the central element for generating revenue. Given that, the general trend was mainly on building a business model based on delivering products or services at the highest possible level of quality. According to this view, customer management only constituted a means toward securing more sales without much regard for actually achieving customer satisfaction.

This model, however, has proven to be quite unsustainable as customers became more aware of what they really want. That’s why a new model was desperately needed that is based on providing a positive experience for your customers. An experience that begins before the point of sale, at the point of sale, and continues even after the sale. And this model is known as a customer-centric strategy.

12 February, 2020

The 7 Key Benefits of Legal Case Management Software

By: Lana Bawaneh

As digital technologies are controlling industries from different sectors, organizations are spending large efforts to capture the benefits of these trends and to keep up with competitors. As a result, they are starting to shift more toward digitalization. Managing work manually costs organizations time and effort.

Paper-based processes have existed for so long, and this has sufficed in the past. However, time has changed, and with the rise of technology, law firms are looking for more effective ways of running their work.

09 February, 2020

The value of financial management and ERP systems in organizations


By: Cesilia Faustina

The global ERP market is expanding and is continuously on the rise. In the wake of fraud and Allied Market Research, the global ERP software market was valued at $35.81 billion in 2018 and is projected to reach $78.40 billion by 2026. This shows the true power that ERP can have for industries, so why exactly is that?

misinformation and rising demands, it is clear to say that ERP systems are becoming more important for industries today. According to Allied Market Research, the global ERP software market was valued at $35.81 billion in 2018 and is projected to reach $78.40 billion by 2026. This shows the true power that ERP can have for industries, so why exactly is that?

03 February, 2020

Why HR software is the key growth driver in human capital management

By: Cesilia Faustina

The most important asset of a company is its employees. Ensuring that your employees are taken care of and managed effectively is a key achievement for one’s company. Therefore, HR will always have to stay on top of relevant affairs. This is why various companies from different industries are implementing software solutions to help reduce the operational hassles. Managing all employees is surely going to amount to a sack of workload and therefore companies look for ways to maintain that workflow and create a more conducive operation.

About ESKADENIA Software

ESKADENIA® Software is a three-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecom, Insurance, Enterprise, Education, Healthcare, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. For more information, visit www.eskadenia.com, or contact us at pr@eskadenia.com.