29 March, 2021

6 tips for a more efficient recruitment process

By: Omar Abdul-Hafiz

We all know how recruiting new talent can be tedious and complicated as finding a needle in a haystack. Especially now with the power of the Web, the job applications a single job announcement receives can be numbered in the thousands. Do you really need to sift through all these documents one-by-one just to single out a few candidates that proceed to the next level of the hiring stage?

Do you even have the time, let alone the effort, to do that? Of course not!

So, in this article, we will give you 6 simple tips that will certainly make this mission all the easier for you. So, here goes!

22 March, 2021

4 core ways automation boosts quality management

By: Omar Abdul-Hafiz

Quality management
In the world of business, product/service quality plays a critical role in maintaining a healthy and sustainable relationship with the customer. This is a universal fact that applies in virtually every sector, from healthcare to insurance, and even microfinance. Moreover, quality management is essential for making sure the different processes in your organization are going according to a specific and sturdy plan so that all your resources are being utilized efficiently and results are being achieved effectively.

But how do we make the best out of our quality management efforts? Well, the short answer is: automation. The long answer, however, is: utilizing digital technology in automating complex, repetitive tasks and documenting the procedures systematically every step of the way.

18 March, 2021

What to expect from the e-payment sector in this new digital age

By: Cesilia Faustina

Throughout the years, the global payment sector has experienced somewhat of stability until the start of 2020 when COVID-19 struct. The changes brought by the pandemic had huge impacts on the payment industry. A McKinsey report saw the global payment industry receding by 22 percent within the first six months in 2020, in comparison with 2019. It also predicted a loss of $140 billion in 2020. The year 2020 did have a big impact on the payment sector, many businesses have slowed down or even shut down completely. This has caused a shift and greater dependency for digital means. E-payment became a huge contributor to the global payment industry and coming into 2021, people are still depending on it. E-payment is producing more investors and innovators to push the sector forward.

15 March, 2021

An introduction to user documentation

By: Lana Bawa'neh

User documentation
In this modern time, people always look to the latest technological devices and solutions that can make their lives easier. When purchasing any piece of technology, people will immediately look for any kind of instructions that shall guide them through their installation, set-up, and even how to use the device. Whether it is a new mobile phone or a new washing machine, people will always seek fast and immediate support, training, and assistance.

The need for guidance is not limited to hardware but also includes software. User documentation is very important to be included in any software system. It is like a bank of knowledge that people can refer to in order to gain information at any time. There are many factors that contribute to the success of a software product; user documentation is one of them. A well-written guide improves the quality of the system and makes it easier for users to utilize without having to contact support all the time.

11 March, 2021

How software can help clinics overcome their challenges

By: Ola Azzouqa

Clinic management software
Nowadays, clinics’ patients will not only look at the doctor’s expertise to judge the doctor, they will also look at the staff, general office esthetic, and technology used. From the moment patients take the appointment, they start forming a general idea about a practice. All of the clinic procedures, whether done manually or automatically, can have a significant impact on the patients' thoughts and perceptions. And since we only have one chance to make a first impression, the whole practice must convey quality. This is why it is necessary to have up-to-date technology that automates all of the procedures done at a practice.

According to Doctor Mohammad Manna, who has been in the industry for more than 20 years, having a digitalized system in his centre improved the way he runs his business. “Having a system that handles appointments, patients’ files, and billings saves time and effort which allows us to focus more on patient care and wellness and eventually increase their satisfaction.”

04 March, 2021

How the vaccination rollouts will affect the tech industry

By: Cesilia Faustina

Vaccinations and the tech industry
Vaccinations are on the way and many countries have resorted to their own vaccine plans. With this vaccination process though, comes a new cross-innovation method, the tech-vaccine process. Many countries and government bodies have turned to technology to help organize the vaccination processes. What was once a gruelling manual process filled with long lines and risks have turned to the help of technology for a more risk-free and socially distanced process. By collaborating with tech companies, governments are able to tackle any logistical issues that may take place.

01 March, 2021

How the digital economy is fueling the wellness industry

By: Cesilia Faustina

Digital economy and the wellness industry
The health and wellness sector are multi-billion dollar industries. The concept of health and wanting to have a healthy life has always existed since ancient times, however, it really gained momentum in the 1950s-1970s thanks to the influence of a network of well-known physicians and thinkers in the US. The wellness industry today has a much more different concept. What was once a top-down approach to health, where health information would be distributed from dominant thinkers and prestigious institutions, has turned into a participatory approach. The public can now easily receive information about health through various sources and distributors, something made especially apparent with the rise of the digital economy.

About ESKADENIA Software

ESKADENIA® Software is a three-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecom, Insurance, Enterprise, Education, Healthcare, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. For more information, visit, or contact us at