3 trends to look out for in the telecom sector by 2022

By: Omar Abdul-Hafiz

As the world continues to witness radical changes on the economic and technological landscapes, we can see a lot of rapidly trending changes in how we do business. For example, Deloitte, the multinational professional services network, told its staff earlier this year that they can work from home, forever! This tendency of many companies around the world to include working from home into their normal business policies thus leaves a lot of pressure on providing them with better, more reliable communication tools. After all, a remote work environment is simply futile without a reliable Internet connection and handy voice and video conferencing tools.

As such, the race towards better, more advanced telecommunication technologies will only continue to intensify. In light of this, here are a few of the most trending communications technologies to look out for in the next couple of years.

6 Key Differences Between Cloud & On-Premise Systems : Which One Is Better for You?

By: Ola Azzouqa & Lotfi Al-Sarori

The world is continuously changing with new technology. Many companies are carefully taking their first steps into a new world that is constantly adapting to new circumstances. It has been common to use on-premise systems to manage business operations. Nevertheless, new technologies like the Cloud have emerged to transform how companies operate.

Deciding on the technology that’s best suited to manage your business, products, and data can be rather tricky. However, one good place to start would be a comparison between on-premise and Cloud systems. This may give you a clearer idea of what works better for your business based on your requirements and needs.

So, what are all these Cloud acronyms, IaaS, PaaS, SaaS, XaaS? and what is a private Cloud?

By: Lotfi Al-Sarori

Cloud-based systems are becoming increasingly common today. We see cloud hosting being used at the personal level, such as to back up our phone content or share documents with family and friends. They are also commonly popular in businesses to support collaborative work environments for example. However, what does cloud-based entail? Moreover, we keep hearing terms like private Cloud, public Cloud, SaaS (Software as a Service), but what do they really mean.

Let’s begin by defining how a system hosted online can be private.

4 ways the Cloud can revolutionize the legal sector

By: Omar Abdulhafiz

Cloud technology continues to have a rising impact on various industries for the past decade. We saw in a previous article how the education sector is witnessing remarkable transformation with the Cloud technology, and we can find this for numerous other sectors. If this means anything, it means that the Cloud is becoming the new mainstream in business management systems.

The legal industry is no exception. According to the American Bar Association, at least 52% of US law firms in 2017 utilized some type of Cloud-based software to run their law firm. And this percentage only continues to increase especially in the light of on-going shockwave of the COVID-19 pandemic and its huge influence on all facets of our life, including the way we do business.

Therefore, here are 4 of the most notable ways the Cloud revamps the legal sector.

3 major concerns about Cloud Computing in healthcare - Answered!

By: Omar Abdul-Hafiz

Cloud computing is increasingly becoming the new mainstream of the business IT landscape. According to statistics, the global Cloud computing market is forecast to grow at Compound Annual Growth Rate (CAGR) of 17.5% from USD 371.4 billion in 2020 to reach as high as USD 823.1 billion by 2025. This big growth is an indication that various industries and business sectors are quickly moving their IT infrastructures into the Cloud.

In the healthcare sector in particular, we can see a similar picture. Statistics show that the healthcare Cloud computing market is expected to grow at CAGR of 18.1%, from USD 28.1 billion in 2020 to USD 64.7 billion by 2025.

Yet despite these numbers, many healthcare providers still have some concerns about the applicability of Cloud computing in the healthcare sector. In this article, we will shed the light on 3 of the most pressing concerns and provide a definitive answer for each them.

So, here they are.

What to expect from healthcare technology in these current times

By Cesilia Faustina

Since the start of the COVID-19 pandemic, there has been huge pressure on the healthcare sector to handle huge intakes of patients and demands for healthcare products and services. This obviously has not been easy for healthcare providers, hospitals in particular, but it has shown some great utilization for the health tech sector though.

The coronavirus is changing the way we understand the world, and the way healthcare is operating. Society is coming to terms with the fact that coronavirus is here to stay and are slowly adapting to the new normal. One prominent way communities are handling this new normal is with the implementation of technology.

Emerging digital trends in clinical software

By Cesilia Faustina

In 2020, the healthcare sector is expected to face new profound challenges and trends. Fuelled by advancements in the digital health sector, digital transformation is surely going to be a major foundation for delivering a personalized future.

This will give way for the healthcare sector to be more innovative while promoting greater collaboration and coming up with cheaper and more direct tools for clinicians.

The future of HIS and what you need to know

By Cesilia Faustina

Hospital Information System, also known as HIS, has become an important part of hospitals today with many healthcare providers adopting HIS as an important mean to establish efficiency.

HIS itself is a data system used to manage associated hospital activities, such as finance, administration, planning, and documentation. It functions as a centralized platform where all data about patients, doctors, staff, and any hospital-related information are stored and collected.

This system has made it easier for hospitals to function in a more productive manner, limiting the amount of errors and achieving speedier results in the process. The rising demands for healthcare nowadays have made it impossible to manage overwhelming amounts of data through manual processes, which is why HIS has become an integral part of the way hospitals function.

Top 5 healthcare technologies that's changed the game

By: Cesilia Faustina

Within the last decade, we have seen great developments in the healthcare sector. The rise of demands and changes in the industry has led to an evolution in healthcare workflows. This evolution lays in the power of technology. Technological developments have changed the game for healthcare providers all over the world. From becoming a painstaking manual hassle to a fast-paced insurance-ready process.

Thanks to the rise of healthcare technology and smartphones we now see improved innovation for the sector, where patients are not limited to in-house consultation anymore, but can even receive medical advice from the comforts of their homes, something extremely useful for today’s new normal.

5 ways the Cloud is transforming the education sector

By: Cesilia Faustina

Schools and higher education have gone through many changes throughout the years. Now change is even more prominent with a new change of lifestyle. As years have passed, we have witnessed an increased rate of blended learning across various educational institutions, which have created greater demands for education technology.

This change, especially with the world going through lockdown, has led for the demand of online education and Cloud computing in the education sector. More than ever now, I think it is safe to say that the Cloud is something highly needed in the midst of the corona outbreak. Corona aside though, the Cloud has been a worthy tool way before online education became cool.

7 ways digital education is changing classrooms

By: Cesilia Faustina

COVID-19 or not, there’s no point in denying that digitalization is the future. We all live in a world where technology is slowly becoming our new overlords, and everyday activities tend to involve technology these days. The education sector is one great example of this.

Bureaucrats have long been criticized for not doing enough with the education system. From lack of equality to a bureaucratic system, there are tons to criticize about the way things are done. In the US, critics of public education argue that schools completely run on bureaucracy with many public education being tied to so many stakeholders, ergo, insufficiently distribute education to all students. Even one of the countries with some of the best education systems, such as Finland, is being criticised.

How education management information systems (EMIS) can enhance the educational process

By: Omar Abdul-Hafiz

It goes without saying that education is the cornerstone of any nation’s growth, welfare and prosperity. And as the world shifts towards a more and more digitalized and technology-driven way of life, the need for newer, more innovative methods of education management rises. And this is where information and communications technology comes to the rescue.

Information technology has been playing a critical role in streamlining routine tasks and procedures that used to be highly demanding and time-consuming.

How technology is becoming more important than ever in times of a pandemic

By: Cesilia Faustina

In times of the coronavirus pandemic, could technology be the answer? As more and more countries are going on lockdown and we are all forced to stay in self-quarantine, we may be facing a new era of world order.

Since the self-quarantine started, hands down, it was no easy task. I constantly have an overwhelming desire to constantly sleep, eat and binge-watch, however, that wasn’t the only case. I also managed to build a closer relationship with my sister, become more productive with my writing and was actively trying to have a social life.

In the age of the Internet, customers look for more than product quality

By: Omar Abdul-Hafiz


It is a known fact nowadays that product quality, although essential for customer satisfaction, is no longer enough on its own. Customers are now becoming more aware and much harder to please. And with the intense rise in competition between businesses around the world, customer retention has grown more challenging than ever before.

In light of this, it is important to pose the question: What do customers look for other than product or service quality? Well, there is a short answer and a long one. The short answer is customer engagement. The longer answer, however, is digitalized customer engagement.