Unlocking the Power of Social Media: A Digital Edge for Your Business

By: Rinad Hammoud

In the blink of an eye, the world has transformed into a hyper-connected digital landscape, where social media has become an integral part of our daily lives. From the moment we wake up to the time we go to bed, we find ourselves immersed in a virtual realm, constantly scrolling through our social media feeds, connecting with friends and family, and consuming an endless stream of information. Social media has not only revolutionized the way we communicate, but it has also redefined the dynamics of business, politics, and society as a whole.

In its simplest form, social media refers to web-based platforms and applications that allow users to create, share, and exchange content in the form of text, images, and videos. These platforms range from the ever-popular Facebook and Twitter to visually captivating platforms like Instagram and TikTok. While the definition may be straightforward, the impact of social media on our lives is far from simple.

Paper vs Digital: The Power of Going Paperless

By: Batool Abu Zaghleh 

Have you ever imagined a digitalized world where you don’t need to use a single piece of paper in it? Well, welcome to digital transformation.

The idea of creating a paperless office was first theorized in 1975 by Vincent E. Giuliano. Almost five decades later, many offices have not managed to make the leap to a paperless environment.

What does it mean to go paperless?

Going paperless is the act of limiting the use of paper in an office environment by converting paper-based processes into a digital form. For instance, you can request tasks, give approvals, and file documents without the need to use a single piece of paper. Thanks to software systems that can be tailored to suit the needs of your business.

How can healthcare applications help medical personnel?

By: Lana Bawaneh

The world is experiencing rapid change in almost every aspect, especially in innovation, technology, and digitalization. Technology has transformed almost all industries and healthcare is no exception.

In this revolutionary era, the demand for healthcare apps is rising. Today, there are different types of healthcare applications that have made it possible for patients and doctors to stay connected and consult without even stepping out of their homes. These applications made it very easy for users to access their medical records and treatments which reduced the need for in-person doctors’ visits.

In a previous article, we talked about the several ways healthcare mobile apps can play a vital role in speeding up the healthcare process, and how they help patients to improve their healthcare experience. In this article, we will shed some light on how mobile applications can help medical personnel.

3 major expectations for the healthcare sector in 2022

By: Omar Abdul-Hafiz

As we start the year 2022, the question about how to enhance the effectiveness and resilience of the healthcare process continues to pose a high priority. This is especially the case if we consider the fact that the COVID pandemic is still looming in the air as the Omicron variant is now spreading around the world. Moreover, many aspects of how healthcare services are provided now demand improvement as patients’ needs and expectations continue to evolve.

Thus, in this article, we will focus on 3 of the main requirements healthcare management professionals are expected to look out for this year.

6 Key Differences Between Cloud & On-Premise Systems : Which One Is Better for You?

By: Ola Azzouqa & Lotfi Al-Sarori

The world is continuously changing with new technology. Many companies are carefully taking their first steps into a new world that is constantly adapting to new circumstances. It has been common to use on-premise systems to manage business operations. Nevertheless, new technologies like the Cloud have emerged to transform how companies operate.

Deciding on the technology that’s best suited to manage your business, products, and data can be rather tricky. However, one good place to start would be a comparison between on-premise and Cloud systems. This may give you a clearer idea of what works better for your business based on your requirements and needs.

The 3 main pillars of Insurance Management Automation

By: Omar Abdul-Hafiz

It’s a well-known fact that the race toward digital transformation continues to intensify across all facets of business, and the Insurtech market is not an exception. According to recent statistics, the Insurtech market is expected to garner a whopping $158.99 billion by 2030 at a CAGR of 32.7% during the forecast period of 2021-2030!

What this tells us is that there is a rising trend toward digitalization and automation in the insurance industry worldwide. The driving forces behind this trend include the race toward providing customer-centric services, as well as finding more effective methods for fraud detection. All these factors make Insurtech the go-to solution for much of the rising challenges in the insurance industry.

In this article, we shall shed the light on 3 of the core elements of an Insurance management system. Although we touched upon these three core elements briefly in an article last year, it would be useful to shed the light on them in some more detail here.

So, here we go.

 

How will insurance digital self-service elevate your business productivity?

By: Lotfi Alsarori

The increasing demand for superior products and better services in a timely manner is pushing companies toward more customer-centric strategies. Today, customers are more empowered and require more control over provided services. Customer care systems are enabling better customer management and are helping companies cope with these demands. One type of systems that enable customers to manage their information and fulfill their tasks on demand are self-service portals and mobile apps.

Nearly 9 out of 10 people think businesses should have a digital customer self-service system according to Statista. Self-service is an evolving trend that enables customers to perform their required activities without the need to seek help from the company representatives. This can significantly and positively reflect on the company’s operating cost, time, and efforts as well as increase customer satisfaction.

8 Features Every Document Management System Must Have

By: Ola Azzouqa

Companies typically generate a lot of documents every day, and they depend on a variety of documents and records. If your organization relies heavily on creating and managing documents like most businesses do, you may find it hard to keep them organized.

That’s where a document management system, DMS, comes into play. A DMS that allows you to easily capture, store, and retrieve documents can offer several advantages for your organization.

The double-impact for zero-conflict course schedule management

By: Omar Abdulhafiz

Across the entire education sector, there are two major challenges: Creating a class timetable that is conflict-free, and –particularly in the case of universities and colleges-- resolving any conflicts that may occur during the course registration process. These two challenges are a well-known concerns in both the K-12 as well as on the higher-education levels, although with varying circumstances and magnitude.

Even as students, nearly all of us have been through the struggle of having to register for two courses only to find out that they overlap, or even take place at the exact same time. It is thus no question that this problem causes a hindrance to the overall efficiency and smoothness of the educational process. But how do you solve it?

4 ways the Cloud can revolutionize the legal sector

By: Omar Abdulhafiz

Cloud technology continues to have a rising impact on various industries for the past decade. We saw in a previous article how the education sector is witnessing remarkable transformation with the Cloud technology, and we can find this for numerous other sectors. If this means anything, it means that the Cloud is becoming the new mainstream in business management systems.

The legal industry is no exception. According to the American Bar Association, at least 52% of US law firms in 2017 utilized some type of Cloud-based software to run their law firm. And this percentage only continues to increase especially in the light of on-going shockwave of the COVID-19 pandemic and its huge influence on all facets of our life, including the way we do business.

Therefore, here are 4 of the most notable ways the Cloud revamps the legal sector.

Why blogs are important for business

By: Cesilia Faustina

In marketing, there are plenty of strategies employed to aim for greater audiences and creating the right brand. As audiences diversify and demands change, these strategies constantly need to develop and keep up. One of those strategies that are commonly used to keep up with these changing times, is blogging. Marketing now has taken over the digital space and blogs are one of the digital solutions being utilized to improve business performance. As a marketer, you may ask why we waste our time about blogs though? It’s not like blogs are solely dedicated to talk about the company’s products anyways. Well, there are plenty of reasons businesses create blogs, and it can not only help you to sell products, but also create the ideal brand for the company.

Here are some reasons why blogs are important for business:

Will technology make us jobless? 3 reasons why it won’t

By: Omar Abdul-Hafiz

Throughout much of the industrial revolution in the 1800s and the first half of the 20th century, there was an occupation popular in many parts of Europe at the time called the ‘knocker-upper’. The main responsibility of a knock-upper was pretty simple: wake people up! A knocker-upper would walk around the town holding a long stick, baton, or even a pea-shooter to knock on people’s doors or windows early in the morning so they can get up and go to work on time.

This occupation, however, was soon to fade away with the development and spread of alarm clocks. As a result, we can already feel that these little devices have rendered knocker-uppers jobless as their services were no longer needed. But is it really as bad as it seems? In the short term, perhaps. But why don’t we look at the bigger picture?

In this article, here are 3 simple points that demonstrate how, especially in the long run, technological advancement will almost certainly not cause mass unemployment.

4 core ways automation boosts quality management

By: Omar Abdul-Hafiz

In the world of business, product/service quality plays a critical role in maintaining a healthy and sustainable relationship with the customer. This is a universal fact that applies in virtually every sector, from healthcare to insurance, and even microfinance. Moreover, quality management is essential for making sure the different processes in your organization are going according to a specific and sturdy plan so that all your resources are being utilized efficiently and results are being achieved effectively.

But how do we make the best out of our quality management efforts? Well, the short answer is: automation. The long answer, however, is: utilizing digital technology in automating complex, repetitive tasks and documenting the procedures systematically every step of the way.

How the vaccination rollouts will affect the tech industry

By: Cesilia Faustina

Vaccinations are on the way and many countries have resorted to their own vaccine plans. With this vaccination process though, comes a new cross-innovation method, the tech-vaccine process. Many countries and government bodies have turned to technology to help organize the vaccination processes. What was once a gruelling manual process filled with long lines and risks have turned to the help of technology for a more risk-free and socially distanced process. By collaborating with tech companies, governments are able to tackle any logistical issues that may take place.

Is COVID fuelling startups or stopping it?

By: Cesilia Faustina

Thanks to COVID-19 many businesses are at a standstill and struggling to make ends meet. It has created multiple challenges for the economy, which is affecting startups all over the world. Over the years, financial analysts and journalists have continuously covered stories of the development of startups. It was seen as a great contributor to the economy for the coming years. In a way, it still is, but startups are also one of the sectors most affected by the pandemic.

According to a survey by Startup Genome, 74 percent of startups had seen their revenues decline since the beginning of the pandemic. Even one of the most popular startups sectors, fintech, has seen decreasing profits due to the pandemic. Funding for fintech has fallen 45 percent compared to Q4 of 2019, according to a report by CB Insights. Startups will need and have taken tighter steps to reduce losses, with big startups like UBER having cut its workforce by 14 percent and other companies taking part in massive layoffs as well. Some have even been forced to shut down and start new businesses.

2021: New year, lessons learned

By: Lotfi AlSarori

We start our new year with new hopes, wishes, and plans looking for better lives and pleasant experiences. It has been a challenging year for all of us, for the whole world. With a new year starting, we are hopeful to move on with what wisdom and experiences we gained in 2020 to help us build a better future for ourselves, families, and our businesses. 

The COVID pandemic has taken a big toll on our lives and impacted about everyone in the world one way or another. With new vaccines having been deployed and administered as we speak, this cloud of hardship and uncertainty is moving away and out of our lives, leaving us with many lessons to learn moving forward. 

The COVID-19 impact sends InsurTech investments through the roof

 By: Omar Abdulhafiz

Make no mistake, the COVID-19 crisis of 2020 is one of the biggest shockwaves in the history of business as a whole. And if we were to pinpoint the single most remarkable impact it had on business, it is that COVID-19 has pushed virtually every last major sector forcefully toward investment in digital transformation. The insurance sector, naturally, is no exception.

One aspect of this impact can be seen in the big fluctuation in InsurTech investment during the first half of 2020. According to a Deloitte report published earlier this year, InsurTech investment plummeted between March and April, but it skyrocketed between May and June (see figure below).