script

17 January, 2022

How can healthcare applications help medical personnel?

By: Lana Bawaneh

The world is experiencing rapid change in almost every aspect, especially in innovation, technology, and digitalization. Technology has transformed almost all industries and healthcare is no exception.

In this revolutionary era, the demand for healthcare apps is rising. Today, there are different types of healthcare applications that have made it possible for patients and doctors to stay connected and consult without even stepping out of their homes. These applications made it very easy for users to access their medical records and treatments which reduced the need for in-person doctors’ visits.

In a previous article, we talked about the several ways healthcare mobile apps can play a vital role in speeding up the healthcare process, and how they help patients to improve their healthcare experience. In this article, we will shed some light on how mobile applications can help medical personnel.

10 January, 2022

A Cybersecurity Primer – Fundamentals of System Security

By: Lotfi Al-Sarori

Fundamentals of System Security
The significance of cybersecurity cannot be overemphasized. Information security has been a big concern ever since computers were invented. According to a recent Forbes article, Cybersecurity Ventures expects that there will be a new cybersecurity attack every two seconds. This amounts to more than 43 thousand attacks per day and almost 16 million attacks per year. Cybersecurity Ventures also estimate the cost of Ransomware to reach $265 Billion by 2031.

An effective cybersecurity approach ensures that authorized users have secure access to information. This is achieved by applying proven IT security principles and standards. Information security practices vary and come in numerous shapes and forms. They cover various areas from identity management and access control to data encryption, deploying network security devices such as firewalls, and more.

05 January, 2022

3 major expectations for the healthcare sector in 2022

By: Omar Abdul-Hafiz

Doctor using a laptop with his stethoscope on the desk.
As we start the year 2022, the question about how to enhance the effectiveness and resilience of the healthcare process continues to pose a high priority. This is especially the case if we consider the fact that the COVID pandemic is still looming in the air as the Omicron variant is now spreading around the world. Moreover, many aspects of how healthcare services are provided now demand improvement as patients’ needs and expectations continue to evolve.

Thus, in this article, we will focus on 3 of the main requirements healthcare management professionals are expected to look out for this year.

03 January, 2022

Top 3 Healthcare Industry Trends in 2022

By: Lotfi Al-Sarori

Healthcare Industry Trends
The healthcare industry is growing rapidly. Revenue of the healthcare industry was estimated at 2.7 trillion USD in 2021 according to Statista. Moreover, the global digital health market, valued at 175 billion USD in 2019, is expected to reach around 660 billion USD by 2025.

With this growth, there are a few industry trends that we have been witnessing during the past years. Some of these trends are picking up the pace and starting to materialize in a larger scale. Three of these are expected to become major healthcare motifs in 2022. They are discussed in the next sections.

29 December, 2021

Key Business Concepts 101: Competitive Analysis Part II

By: Lotfi Al-Sarori

Competitive Analysis
Continuing our discussion of competitive analysis, in this second part, we go into a more detailed analysis of competitors. In part I, we recommended selecting a diverse list of competitors to examine. After performing a SWOT analysis and gathering information about them such as their market share, customers, financials, and vendors, a more detailed analysis would provide further insight. It can help you in finding a better marketing positioning and creating your marketing plan.
 

27 December, 2021

Key Business Concepts 101: Competitive Analysis

By: Lotfi Al-Sarori
Competitive Analysis

In the last article of Key Business Concepts 101, we started our discussion of performing competitive analysis, and focused on the very well-known Porter’s Five Forces. It is a key framework which can provide businesses with very valuable insight into their industry, market, and competition. In this article, we pick up the pace and go into more details regarding competitive analysis. 

Diagram about methods of strategic business planning
Figure 1- Methods for Strategic Business Planning

22 December, 2021

How can bad debt impact your telecom business?

 By: Omar Abdul-Hafiz


vector company facing bad debt
 Vector created by pikisuperstar - Freepik
In telecom, as in any other business, bad debt can become a very dangerous matter if not dealt with in a systematic and effective fashion. The image gets even darker if we learn that some cases of bad debt may actually be cases of disguised fraud. In fact, according to statistics, about 5-20% of bad debt is, in essence, fraud. Furthermore, according to Gartner, research showed that bad debt has increased by 26% in 2020 alone amid the height of the COVID pandemic.

But what exactly does bad debt do to your business if left untreated? In this article, we will focus on 3 major effects bad debt can have on your telecom business.

20 December, 2021

Key Business Concepts 101: Porter’s Five Forces

By: Lotfi Al-Sarori

Continuing our topic on tools for strategic business planning from our previous article, today we further our discussion on the topic and discuss performing competitive analysis using Porter’s Five Forces framework.

To perform competitive analysis for your business, you would need to evaluate the market, and study the competition. A good start would be to explore market reports related to your industry. These are things like market size, key players, industry trends, etc., which can provide you with valuable insights. Understanding the different aspects of your industry and knowing your competitors is crucial to the success of your business. One particular model that is very useful in this area is by Michael E. Porter. It can provide you with a holistic view of where you stand relative to your competition and the industry in general.

15 December, 2021

Key Business Concepts 101: Strategic Planning Tools- PESTLE and SWOT

By: Lotfi Al-Sarori
Strategic Planning

In a previous article about Key Business Concepts 101, we covered the topics of business process and how to improve their quality. The article was an introduction into the world of business management and its concepts, and it was planned to be the first article in a series about business management and planning topics. Continuing our discussion on the topic, in this article, we take a look at strategic business management aspects and the common techniques used in strategic planning.

Establishing and running a business requires careful planning. Strategic planning is the first step in strategic business management. It requires thorough analysis and proper preparations to make sure that the work to be done is based on careful study and a justified approach.

13 December, 2021

How a powerful CRM system can enhance your collection process

By: Omar Abdul-Hafiz

Vector about customer relationship system
In a previous article, we talked about the 6 components of resilient collections management system. In particular, we discussed the 3 main systems: the dunning and collection system, the dispute management system, and the legal management system. We also touched upon three essential elements in powerful collections management: personalized collections scenarios, automatic action reversal, and the ability to integrate easily with 3rd party systems.

In this article, we will discuss in some detail the question: How does the Customer Relationship Management (CRM) system help in enhancing your collection process?

About ESKADENIA Software

ESKADENIA® Software is a three-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecom, Insurance, Enterprise, Education, Healthcare, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. For more information, visit www.eskadenia.com, or contact us at pr@eskadenia.com.