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04 October, 2021

6 Key Differences Between Cloud & On-Premise Systems : Which One Is Better for You?

By: Ola Azzouqa & Lotfi Al-Sarori

Cloud & On-Premise Systems
The world is continuously changing with new technology. Many companies are carefully taking their first steps into a new world that is constantly adapting to new circumstances. It has been common to use on-premise systems to manage business operations. Nevertheless, new technologies like the Cloud have emerged to transform how companies operate.

Deciding on the technology that’s best suited to manage your business, products, and data can be rather tricky. However, one good place to start would be a comparison between on-premise and Cloud systems. This may give you a clearer idea of what works better for your business based on your requirements and needs.

27 September, 2021

Key Business Concepts 101: Quality and Process Improvement

By: Lotfi Al-Sarori

Quality and Process Improvement
“Better safe than sorry”, a saying by Samuel Lover that we hear, usually as a friendly advice, when we are about to pursue an endeavor that requires cautiousness to minimize risks. This entails, for example, being well-prepared when starting a new business, project, or just a family trip. Planning the details of every step you take and making sure everything is done properly is essential to avoid risks, time wastage, and unnecessary expenses, and to get the results you seek. Similarly, organizations create business and operational plans to implement and follow throughout the year to achieve the objectives they seek in an efficient and productive manner.

20 September, 2021

The 3 main pillars of Insurance Management Automation

By: Omar Abdul-Hafiz

Man showing symbols of different insurance sectors: Life insurance, health insurance, and general insurance.
It’s a well-known fact that the race toward digital transformation continues to intensify across all facets of business, and the Insurtech market is not an exception. According to recent statistics, the Insurtech market is expected to garner a whopping $158.99 billion by 2030 at a CAGR of 32.7% during the forecast period of 2021-2030!

What this tells us is that there is a rising trend toward digitalization and automation in the insurance industry worldwide. The driving forces behind this trend include the race toward providing customer-centric services, as well as finding more effective methods for fraud detection. All these factors make Insurtech the go-to solution for much of the rising challenges in the insurance industry.

In this article, we shall shed the light on 3 of the core elements of an Insurance management system. Although we touched upon these three core elements briefly in an article last year, it would be useful to shed the light on them in some more detail here.

So, here we go.
 

13 September, 2021

How will insurance digital self-service elevate your business productivity?

By: Lotfi Alsarori

Image depicting self-services in Insurance.
The increasing demand for superior products and better services in a timely manner is pushing companies toward more customer-centric strategies. Today, customers are more empowered and require more control over provided services. Customer care systems are enabling better customer management and are helping companies cope with these demands. One type of systems that enable customers to manage their information and fulfill their tasks on demand are self-service portals and mobile apps.

Nearly 9 out of 10 people think businesses should have a digital customer self-service system according to Statista. Self-service is an evolving trend that enables customers to perform their required activities without the need to seek help from the company representatives. This can significantly and positively reflect on the company’s operating cost, time, and efforts as well as increase customer satisfaction.

06 September, 2021

So, what are all these Cloud acronyms, IaaS, PaaS, SaaS, XaaS? and what is a private Cloud?

By: Lotfi Al-Sarori

Cloud acronyms, IaaS, PaaS, SaaS, XaaS
Cloud-based systems are becoming increasingly common today. We see cloud hosting being used at the personal level, such as to back up our phone content or share documents with family and friends. They are also commonly popular in businesses to support collaborative work environments for example. However, what does cloud-based entail? Moreover, we keep hearing terms like private Cloud, public Cloud, SaaS (Software as a Service), but what do they really mean.

Let’s begin by defining how a system hosted online can be private.

30 August, 2021

How microfinance is making communities prosper

By: Lana Bawa’neh

stacks of coins with buildings and microfinance statistics
A lot of people, or even small organizations, might face complications in obtaining small loans and other basic financial services. Microfinance is a key strategy that can support people in such situations. It enables them to become financially independent by fulfilling their financial needs and allowing them to achieve their goals in times of economic difficulty. This is where the need for microfinance institutions comes into play to help those people or organizations grow and flourish.

Microfinance institutions make it easier for people and small enterprises to access loans, insurance, and investments and get the money they need to improve their businesses.

23 August, 2021

How to empower your employees to become decision makers

By: Omar Abdul-Hafiz

Manager discussing work to his team members.
In the business world today, a successful company adopts an agile and dynamic business model. Long gone are the days when business administration depended on a highly bureaucratic and restrictive scheme of work. As the world continues to move at a much faster speed, the need to adapt to changes becomes ever more critical.

And one of the major steps every company should consider taking to establish a dynamic business model is to promote a certain degree of decision-making among its staff members.

But how can you do this successfully? Here are some key aspects to think about.

16 August, 2021

8 Features Every Document Management System Must Have

By: Ola Azzouqa

Document Management System
Companies typically generate a lot of documents every day, and they depend on a variety of documents and records. If your organization relies heavily on creating and managing documents like most businesses do, you may find it hard to keep them organized.

That’s where a document management system, DMS, comes into play. A DMS that allows you to easily capture, store, and retrieve documents can offer several advantages for your organization.

09 August, 2021

The double-impact for zero-conflict course schedule management, part 2

By: Omar Abdulhafiz
Vector image about timetable management

In our previous article, we stated that there are two main systems for creating a conflict-free course schedule. Then, we discussed the role of the registration management system in creating it. In this article, we shall pick up where we left off and discuss the role of the other element we briefly mentioned: The timetable management system.

And to begin with, it is safe to say the conflict elimination is one of the most critical missions of a timetable management system. The more the system can generate a coherent, efficient and conflict-free course schedule, the more we are inclined to consider it a powerful and reliable system.

02 August, 2021

The double-impact for zero-conflict course schedule management

By: Omar Abdulhafiz

vector image about student registration
Across the entire education sector, there are two major challenges: Creating a class timetable that is conflict-free, and –particularly in the case of universities and colleges-- resolving any conflicts that may occur during the course registration process. These two challenges are a well-known concerns in both the K-12 as well as on the higher-education levels, although with varying circumstances and magnitude.

Even as students, nearly all of us have been through the struggle of having to register for two courses only to find out that they overlap, or even take place at the exact same time. It is thus no question that this problem causes a hindrance to the overall efficiency and smoothness of the educational process. But how do you solve it?

About ESKADENIA Software

ESKADENIA® Software is a three-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecom, Insurance, Enterprise, Education, Healthcare, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. For more information, visit www.eskadenia.com, or contact us at pr@eskadenia.com.